Known Issue: Scene Size Limitations on Android
We are currently seeing significant scene size limitations on Android/Samsung tablets and phones with the latest OS updates installed. If you plan to scan large scenes (over 50 million points), we recommend considering a Windows tablet if possible. We are looking into ways to improve this on our end, although it unfortunately currently seems to be mostly out of our control. The limits set by Android/Samsung do not align with the capabilities of the hardware, and we are hopeful that this is a temporary issue that will be resolved on their end. Please stay tuned.
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Current Known Issues in Dot3D
Updated: 11/19/2020 (4.0.0) Scene Size Limitations on Android Pink/Purple Off-Colors from RealSense D455 & L515 Intel RealSense D455 Connectivity Issues/Inconsistencies Auto Exposure Problems with Intel RealSense Depth Camera D455 Dot3D freezing on ...
Dot3D Pro: How to Expand Maximum Single Scene Size Settings
This brief tutorial video takes us through the procedure to expand the maximum scene size settings in Dot3D Pro: www.dotproduct3d.com/scenesize Please take note of all warnings when activating this setting.
Known Issue: Auto Exposure Problems with Intel RealSense Depth Camera D455
In our testing we have recognized a rare issue with the new Intel RealSense Depth Camera D455. If you start scanning with your D455 and see large holes in your scene (grey checkerboard areas not being recognized by the camera), you may be running ...
Known Issue: Data disappears when you zoom out too far in Dot3D
This known issue is especially prevalent with larger area scans. To resolve the problem, please navigate to View>Vantage Points>Home. We also expect to implement a more permanent fix in future updates. Please stay tuned.
How to import Dot3D scan data into FARO SCENE
FARO SCENE is software used for viewing, managing, and exporting 3D data. You may import Dot3D scans into it for further viewing after they are made. Step 1: In the top left hand corner, hit "Create Project" Step 2: Edit your projects location if you ...