Current Known Issues in Dot3D

Current Known Issues in Dot3D


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      Please see below for steps to resolve connectivity issues with your Intel RealSense Depth Camera D455. Please note that items #1 and #2 apply to all RealSense cameras, whereas item #3 relates to specific known issues recognized with D455 cameras. 1. ...
    • Troubleshooting: RealSense Connectivity Issues

      https://desk.zoho.com/portal/dotproduct/en/kb/articles/rsconnectionissues
    • Dot3D Won't Connect to my Intel RealSense Camera

      Q: Dot3D does not recognize my Intel RealSense Camera or won't connect to it or wont allow me to start scanning with my RealSense camera. How can this be fixed? A1: Windows & Android: Make sure your computer or phone/tablet has a USB-3 compatible ...
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      Please follow the steps below to update your Intel RealSense camera to the latest available firmware from a Windows PC. It is recommended you check for available updates regularly, especially if you are running into any performance/connection issues ...
    • Which Intel® RealSense™ depth camera is recommended for use with Dot3D Scan/Pro?

      Of the current lineup of Intel® RealSense™ depth cameras (L515, D455, D415, D435, D435i), we primarily recommend the L515 and D455 for the best results when paired with Dot3D for 3D scanning purposes. While there are many factors at play here, the ...