iOS - Can't Scan -"6Dof Tracking is not available" won't go away

iOS - Can't Scan -"6Dof Tracking is not available" won't go away

The "6dof Tracking is not available" warning should only show temporarily when you initiate a scan.  If this warning does not go away, try changing where you are aiming to make sure that the 3D camera is pointing at objects well within its range and preferably with lots of geometry in the scene (as opposed to pointing just at a flat wall.) 

If this doesn't work, then the Apple ARKit 6dof tracking is not working for some reason. Try shutting down your iPhone or iPad completely and restarting it.  This should reenable the 6dof tracking. 


    • Related Articles

    • Minimum Specifications for 3D Scanning with Dot3D on iOS (iPhones & iPads)

      A LiDAR-capable iOS device is required for 3D scanning with Dot3D on iOS. This currently includes the following Pro models: iPad Pro 2020 (11" or 12.9") iPad Pro 2021 (11" or 12.9") iPad Pro 2022 (11" or 12.9") iPad Pro 2023 (11" or 12.9") iPad Pro ...
    • How to Download Dot3D for iOS LiDAR on the App Store

      https://youtube.com/shorts/VWv-CEu7FCk It's literally that easy. What are you waiting for? Start your journey today: www.dotproduct3d.com/appstore 1. Open the App Store on your iPhone or iPad Pro (or Pro Max)* 2. Search for "Dot3D" 3. Download and ...
    • Maintaining and Regaining Tracking in Dot3D

      New users will often struggle with "losing tracking" while scanning. This is actually a very important feature of the software that prevents the user from capturing any low quality data that the software doesn't trust, but it can be frustrating to ...
    • Differences Between Dot3D Pro for iOS and Dot3D Pro for Android/Windows

      Last updated: January 5, 2023 Dot3D Pro for iOS: Price: $299.99 / year Supported cameras: embedded iOS LiDAR scanner ONLY Unique features (not on Android/Windows yet): iOS inertial tracking maintains consistent tracking across even the most difficult ...
    • DPI-10 Tablet Comparison: Microsoft Surface Go 2 vs. Samsung Galaxy Tab S6

      Please see below for a table outlining the differences between the two tablets supported by the DotProduct DPI-10 (or DPI-10SR) Handheld 3D Scanning Kit: the Microsoft Surface Go 2 (Windows) and the Samsung Galaxy Tab S6 (Android). The Microsoft ...