How to Obtain Log File and Crash Reports for Troubleshooting Dot3D Support Issues

How to Obtain Log File and Crash Reports for Troubleshooting Dot3D Support Issues

How to obtain Dot3D log file to send to DotProduct Support:
Please send the Log.txt file, which can be found in Documents>Dot3D>Log on Windows and Internal_Storage>Dot3D>Log on Android.

How to obtain Dot3D crash reports to send to DotProduct Support:
Within Dot3D, please navigate to Settings>About>Crashes, and save to a new crash report folder. *This functionality is currently not available in Dot3D 4.0 Beta 1-3*