Troubleshooting: RealSense Connectivity Issues

• Related Articles

• Troubleshooting: Intel RealSense D455 Connectivity Issues

  Please see below for steps to resolve connectivity issues with your Intel RealSense Depth Camera D455. Please note that items #1 and #2 apply to all RealSense cameras, whereas item #3 relates to specific known issues recognized with D455 cameras. 1. ...

• Intel RealSense Firmware Update Procedure

  Please follow the steps below to update your Intel RealSense camera to the latest available firmware from a Windows PC. It is recommended you check for available updates regularly, especially if you are running into any performance/connection issues ...

• Dot3D Won't Connect to my Intel RealSense Camera

  Q: Dot3D does not recognize my Intel RealSense Camera or won't connect to it or wont allow me to start scanning with my RealSense camera. How can this be fixed? A1: Windows & Android: Make sure your computer or phone/tablet has a USB-3 compatible ...

• Current Known Issues in Dot3D

  Updated: 11/19/2020 (4.0.0) Scene Size Limitations on Android Pink/Purple Off-Colors from RealSense D455 & L515 Intel RealSense D455 Connectivity Issues/Inconsistencies Auto Exposure Problems with Intel RealSense Depth Camera D455 Dot3D freezing on ...

• Minimum Specifications Required to Run Dot3D Pro (with supported Intel RealSense or DPI/PrimeSense 3D cameras)

  Minimum System Specs (All Platforms): - At least one USB 3.0 (or higher) compatible USB port - 1 GB of available hard drive / storage space - Internet connection (to activate your Dot3D license) Minimum System / OS Specs (Windows): - Intel Pentium ...