Troubleshooting: Connected PrimeSense camera not recognized by Dot3D on Windows

• Related Articles

• Windows Dot3D Installation Instructions

  System Updates: Before installing onto your Windows device, please ensure your Windows OS is fully up to date. You can check for updates from System Settings. If you haven't updated in a while, you may have to do this multiple times. Compatibility ...

• Troubleshooting: RealSense Connectivity Issues

  https://desk.zoho.com/portal/dotproduct/en/kb/articles/rsconnectionissues

• Differences Between Dot3D Pro for iOS and Dot3D Pro for Android/Windows

  Last updated: January 5, 2023 Dot3D Pro for iOS: Price: $299.99 / year Supported cameras: embedded iOS LiDAR scanner ONLY Unique features (not on Android/Windows yet): iOS inertial tracking maintains consistent tracking across even the most difficult ...

• Dot3D Prime Minimum Specs (for 3D Scanning on Windows / Android / iOS)

  Minimum System Specs (All Platforms): - At least one USB 3.0 (or higher) compatible USB port - 1 GB of available hard drive / storage space - Internet connection (only required for initial license activation) ...AND...(see below depending on your ...

• Troubleshooting: After updating Dot3D it hangs / freezes during start up.

  Problem: After updating Dot3D to a new version it hangs or freezes during start up, before getting to the main gallery page. Solution (Windows): Uninstall Dot3D, Delete the Dot3D installation folder (usually "c:\Program Files\Dot3D") and all its ...