DotProduct Support Articles | Troubleshooting

Troubleshooting
Dot3D (Windows) crashes shortly after start
Some PCs have trouble running certain diagnostic code as part of the Dot3D startup process. This is a very rare problem but it is more common on PCs that are part of corporate IT. To solve the problem please add the following parameter to your Dot3D ...
iOS - Can't Scan -"6Dof Tracking is not available" won't go away
The "6dof Tracking is not available" warning should only show temporarily when you initiate a scan. If this warning does not go away, try changing where you are aiming to make sure that the 3D camera is pointing at objects well within its range and ...

DotProduct Support Articles | Troubleshooting | Knowledge Base